Freepbx users offline. When I use a third party XMPP client.

Freepbx users offline 65 AsteriskNOW-612-current-32 - same here Thanks! We have a problem at the moment where users cant be reached because they either haven’t logged into Zulu or they haven’t opened the app. When I Open bria they are online and I can call them. If you look at the image you posted, The light green is OFFLINE users, dark Green is ONLINE users. 6 (which is used by FreePBX 14) and NodeJS 8. For troubleshooting, I tried using an outside java xmpp webclient: When I call extension thru IVR that exist in FreePBX but currently there is no registered phone call is immediately terminated. It shows you have 4 users online and 7 users offline. steven-m (Video Man) August 12, 2018, 11:46am 1. In my case Installation hung while executing npm install pm2. How to setup IVR for voice message or busy tone for this call? Ivr message for offline phone. I can make outbound calls to other extensions, however, no in bound calls. 22. When it happens, many SIP REGISTERs are being After digging into the code, I was able to find out the source and come up with a way on how to install and upgrade modules offline. tar. All your phones go offline at once? Did you type an incorrect password a few too many times? Are you accessing FreePBX from a new location? If so, you might be blocked either passively by the firewall, or actively by Intrusion Detection. 20 I have used XMPP for years on this server. I installed freepbx and notice that there is no FOP in this system!! I use this tool to monitor my extensions and having know if there are available or not. Not Found The requested URL /ucp was not found on this server. I want to know This seems a completely novice question, but nonetheless it has me stumped. 0 Digium Enabled Fax Configuration 2. cynjut (Dave Burgess) January 29, 2018, 8:39pm 2. I intend on setting it up so that the remote phone is a different extension. 10 but I guess it doesn’t quite matter as I am using a custom context anyway. com Enabled Feature Code Admin 2. Hello all, I have been trying to get chat working with XMPP. log-20141211 sip_users_offline”:0,“ast. While it generally works (that is, when an extension is busy, the BLF light turns red), I’d like the BLF light to either be turned off or red, when the monitored extension is in “State:Unvavailable”. Internet Connectivity & Telecom. 1 EPM with DPMA PJSip Extensions Have a mix of D65,62 and 60 phones connecting to a cloud PBX using the built in OpenVPN server. pm2 list. Currently, all the workers are using softphones to make calls. I can make and receive phone calls just fine. 54 today all extensions started going offline. (FreePBX 15. FreePBX Community Forums and don’t have a human We ran into a very odd issue where post the last upgrade a lot of our phones were stuck in a status that we could not change. 4. conf, under general accept_outofcall_message=yes I made sure the phone settings matches the user and password of the PJSIP extension on FreePBX. FreePBX Community Forums Install FreePBX offline. IP Phones Designed for FreePBX Sangoma P-Series IP phones are the latest IP phones on the market designed to work with FreePBX phone systems. PBXnewbie909 (PBX Newbie) September 10, 2018, 7:31am IMHO it should be the FreePBX default setting to have remove_unavailable enabled. 1 and asterisk 13. Visit the FreePBX wiki at wiki. It’s probably WebRTC Users showing offline - Look under Reports-Asterisk Info-Chan SIP and you should see a bunch of extensions with 99-xxx where the XXX is your real extensions - you can turn them off individually, or if you are not using WebRTC, just remove The user doesn’t know it as they can make outgoing calls (internally or externally) but when someone calls their extension goes straight to voicemail. They are ready to jump ship if things are not working soon 🙁 . 5 Schmoozecom. 0 UCP Node Server13. 76. A few of our customers are running FreePBX Distro 11 with voip. 23. 11 but this issue has been around for many versions. 1, FreePBX firmware 12. TLS: Initial packet from [AF_INET]000. You would need to setup both trunks to auth against an username/pass and have the Obi send user auth for both trunks (have it register to the PBX) so when it sends calls to the PBX it uses username/pass to auth with vs IP. I currently have a production voicemail server with 450 accounts that is working fine, however, since it only has ten iax trunks and about twenty sip phones registered, it really isn’t handling any load beyond storing and playing I registered 2 trunks, but the second one shows up as “OFFLINE” But when I call the number, I still receive the call just fine. For some reason after updating the modules those handsets are no longer connecting to the server. 9. 1) You need to modify your SIP general settings in sip. It works as expected. The FreePBX Setup Guide from FreePBX Hosting will tell you everything you need to know about setting up your FreePBX system. Likewise a dial pattern of [1-2]XXX matches all values between 1000-2999. Then, after changing the user name and password I’m now always getting authentication errors. conf [freepbx users use the SIP Settings in Web GUI and add inside “Other SIP Settings”] add these two lines. Upon loading the admin screen the progress bar would stick at 80% Also it looks like However, FreePBX does not work with Realtime, yet, even though a few of us are trying to move in that direction. 0: 14: January 10, 2025 FreePBX Community Forums IP Connect Offline. 4 Thanks for support. We are running FreePBX 2. 0. 16 and when reviewing Users offline statistics it claims 40 which is odd seeing I only have 24 extensions. log 728 -rwxrwxr-x 1 asterisk asterisk 739419 Dec 13 04:05 freepbx. 2. Make sure that it matches what you put in the phone. FreePBX 15. FreePBX Community Forums Zulu Users Dashboard. The public ip address sometimes changes in the process. 4 FreePBX Enabled SIPSTATION Bandwidth. ms SIP trunks (not IAX2). Again I am very new so I just need help to get it back online. To best of my knowledge, offline activation is not possible. First problem is, that the trunk disconnects after a random time. I used a BRIA 4 PC softclient and presence was working for some time. 12. Not seen this before and Hello, I have what may be a dumb question. I’m fairly new and have been trying to find documentation on the configurable parameters & their meaning, but am currently at a loss. My ipphones are Grandstream GXP1628, Fanvil C60 and Grandstream GSWave softphones. The FreePBX dashboard again reported an instantaneous spike in the number of active calls equal to the number of connected extensions followed by an immediate drop to zero. S. Hi Everyone, I’m running FreePBX 15. More lines of debug log: [2019-09-16 16:46:42 Hello, Putting feelers out to see if others are using Nagios to monitor their FPBX installs, and if so which modules? We’ve been using Nagios with check_sip to monitor older 2. When the server is rebooted all phones connect and are shown as online in freepbx, however after an hour or so some drop off (Grandstream phones and a Zoiper android softphone) they won’t reconnect unless the server is rebooted. 4 -rwxrwxr-x 1 asterisk asterisk 359 Nov 26 21:05 freepbx_security. Every metric within asterisk also show 24 I have a FreePBX/Asterisk system running versions 2. 0 Latest phone firmware Endpoint Manager with DPMA Brand new install using PJSIP and FreePBX OpenVPN through EPM. However, for the life of me I can’t figure out where to define a USERNAME and PASSWORD for an Extension in the FreePBX Hi, When I click on User Control Panel I get. In Extension mode, these three things all occur invisibly. I show the XMPP I am looking to use an Android handset (running cSipSimple) as an extension. Hi all, Recently, making changes on any of my hosted servers causes all the extensions on that particular instance to show as unavailable in Asterisk Info>Peers. . " as we know , FreePBX Community Forums Sangoma A101 issues - D-Channel going offline. Sangoma. 0 All my extensions that are connecting on IOS/Bria with 4g/lte are offline in background. 64 Asterisk Version: 16. How many extensions for a user? We have some users setup with multiple extensions: Office desk phone (hardware handset), home phone (hardware handset), office soft phone (PC) and mobile soft phone. 9 User Control Panel13. Adding those details here if anyone else is looking for something similar. Commercial Modules. The phone is in a different physical location. I’m ended in all removed extensions displayed as “trunks offline” in dashboard. Completely free to download and use, the power of FreePBX comes from a global community of developers who ensure it remains a high compatibility and customizable platform with all the key features needed to build a scalable I have a small install of FreePBX, cloud hosted. 4 with Asterisk 16. I guess this module doesn’t allow for proper authentication, or because it just sends an This will probably end up in the wiki at some point, but until that happens, here are the broad strokes for leveraging dialplan hooks in FreePBX 14. Problem is that I have a couple users in Boston who I sent phones to and their phones How would I setup a log that only logs when a device goes offline and comes back online? Basically the equivalent of what is displayed by the “users online” in the graph, but I want to know which devices went offline. configuration, freepbx. If I lock my phone they’re offline againt and can’t call them. Sure enough, the firewall blocked them. The issue has just Hello, I am using FreePBX Distro v13 with Asterisk v13 64bit latest stable. The solution that worked for us is a pain, but we have done Hello, I want to know if there is any way to do an offline FreePBX Activation. 66-22 FreePBX 13. 3. Non FreePBX users, edit sip. This is on PBXact 13. It also allows a single device to be used by multiple users in a hot desk style environment, where a user logs into the device resulting in it becoming their phone. I'm on version 13. didlogic. com Not Installed (Locally available) System Dashboard 2. To make it work again, I must disable the trunk and re-enable it. 11 Asterisk : 13. Then after a while they all go offline however, I can still ping their VPN IP’s from the PBX. Shortly after 14:00 today all our phones again lost the ability to call each other or to call out. 0 Core : 14. The name can be on the line key buttons, or on a side-car. But the Dashboard shows that the trunk is offline. Hey guys, sys admin here looking to give a team lead access to unpause memebers that are “on break” would anyone know what rights to give them in the admin panel? FreePBX web interface not working also any phone in our company does not work, Internet in PBX in a flash - offline. sip Testing out the FreePBX 14 release and when attempting to use the chat functionality in UCP it shows “offline”. Users disconnecting for a few minutes then reconnecting. log-20141213 84 -rwxrwxr-x 1 asterisk asterisk 79180 Dec 12 03:35 freepbx. I check everything with ext 309 is normal (not DND, not Followme, not voicemail, not Froward,) Please help, i hop somebody help me in this case . I removed about 200 unused extension in exported extensions. I’m not sure where to start on this. Probably not even DNS related, but I don’t know what could be running Hi Everyone, I’m running 15. I have a FreePBX/Asterisk system running versions 2. Post your question on the FreePBX Forums. The fix is just to restart Running FreePBX 13. The server with Freepbx restarted fine and connected to the Trunk without issue, so did the Grandstream Phone. 34. Running a small server at home with Grandstream phones. To interact with pm2, you need to use an elevated terminal (e. Regards. This topic was automatically closed 31 days after I was using FreePBX 2. ] - fetchMetadata: sill resolveWithNewModule [email protected] checking FreePBX 15 Distro Asterisk 17. Once I do that and reboot the phone it comes back online and can receive phone calls, but then next day it is offline again. When I use X-Lite the presence feature works fine and chat will allow me to send messages but they are not received on the other end. Make any changes to Line Keys or Exp 1 and when saving, the browser reports you are working in Offline Mode. However, Outgoing calls are still working. “Upgrade to 13. In the monitoring for the IPitomy systems the connection has a registration time of <3ms. The phones connect and operate fine. I have time conditions configured in my FreePBX with time groups from 7 am to 5pm. ’ displayed. more of an annoyance really, but i do use the statistics for quick troubleshooting. Is there any predial hook that does capture these calls? I tried grepping ‘predial’ but it did not return anything. HI, I have a second Network card installed, however it is not playing ball I can connnect to the box but in status I have IP Connect OFfLINE If I use NETCONFIG it configures the default network card not my better one I want Hi all, running FREEPBX 14. The FreePBX DEVICE and The “Free” in FreePBX stands for Freedom. Instead, it stays green even when the device responsible The extensions are ringing also if they are offline despite there Is “voicemail of unavailable”. Is The firewall on FreePBX is disabled because it is behind my pfsense which id rather use. Additionally the Sangoma team also builds PHP 5. If all extensions are on line, it’s great - it works as it should. 0, running Asterisk 13. General Help. 0 /16 All the systems are all within the same segment 10. 4-1804-2. I would like to deploy FreePBX in a very restricted environment with no internet connection. This is only affecting our most recent client that signed up with Sipstation. Hello! If you change the settings in the setup menu (Find Me/Follow Me, Call Forwarding, Call Waiting, Do Not Disturb), the message “You are currently working in offline mode”, the settings are not applied. I had the same bahaviour on my 15 box, distro latest version, pjsip extensions, after applying config on a bunch of module updates. What I want to achieve is: if an extension is still Hi dudes I have been using Trixbox ce for couple of monthes and I am satisfy with this system but my friends advise me to use freepbx. 0 and it works, but I’m facing 2 problems. I have tried uninstalling and reinstalling XMPP, MongoDB, and NPM to no avail. 25. When that user gets a VM, that device will get notified. 17 I can see in the dashboard there are 3 users online is there any way I can tell who they are? and not jsut the number 3 ? Thanks , Hello everybody, I’m not good in reading asterisk logs and I do not understand why an incoming call is getting “all cercuits are busy now ” when among the extensions of a ring group one is offline (according to asterisk info module in freepbx webinterface). Using TLS on 5061. 7 Asterisk 13. gz [. which would indicate you have a total of 11 extensions in one form or another. I’ve double checked the user management section and ensured I have access to chat, but no luck. 69 backup to 16. FreePBX Community Forums Queue breaks when extension is offline. Leiste - The download link is not down for 1. 42. I need to get this issue fixed ASAP, any ideas? Until today. gz. This module satisfies the request that comes up periodically in the FreePBX Community Forum to have the PBX generate a notification whenever a call to an extension goes unanswered. The forums are typically very active, so responses from community members can often be received relatively quickly. Cannot even connect to the server. igort January 10, 2009, 12:27am 1. They also want is as space friendly as HUD, which seems to be the main My issue: I’m a mobile user and need an app on my cell phone and my notebook. I had to Hello, I have a question about the activation. 19. The pm2 service runs as the Local Service user. Two of the phones keep going offline after a few minutes. I try to fine solution for this problem but it has not been fixed. The problem for users is that extensions which are offline, according to their BLF keys, are showing as online. My intention: if I’m able to connect Asterisk/FreePBX to the Cloud PBX, it’s easier to connect an app to FreePBX than to the Cloud PBX from Deutsche Telekom. With this module, either the PBX admin or I have 6 IPitomy systems and a Freepbx all on the same network. 17. I saw that there’s a new official missed call notifications module, and since I didn’t see anything about it on the wiki page I wanted to FreePBX Community Forums Download offline? Hi guys, does anybody know why the download of the Distro ist offline? By the way - what is the last stable version? Which Asterisk Release is implemented in this version? Thanks, Leiste. A big problem I ran into when trying to figure out how these changes affected registration timeout was that asterisk has a hard time letting go of the existing timing session. I havent been able to find anything in the log to explain why neither of my trunks is trying to connect and they are both Enabled and included in the outbound route. If the server loses connectivity, you need to have your ITSP forward the calls to a cell phone. 20. Basically happens as soon as I hit ‘Apply Changes’. 44 with everything updated and have a number of pjsip extensions that are showing as offline on the dashboard and Asterisk Info, but these are also extensions that have been totally deleted. Hi, i’m running Linphone Desktop 4. we are runnning FreePBX 14. Can I link the same user to both extensions? Or do I just create the remote extension with no user? The reason to link would be so that I can put the Voicemail Phone App on the Core 2. I therefore suspect that it is When you dial that user’s phone number, the calls will route to that device. Log in from Firefox under windows - Works OK Log on from IE and can’t playback, I get ‘You are currently working in offline mode. The phone would show up as OFFLINE, and incoming calls would not ring. 10. 21. 1 This Video Is How To Access Your Free PBX UCP Continuing the discussion from FreePBX 13: User Managment with AD: This is a follow on to the overall topic in the thread above, but aimed at clarifying some information regarding the auth process. The PBX is a Back to Back User Agent - it doesn’t “route” calls. 11. Had to reboot to get them back online. They don’t show up under “pjsip show endpoints” either. And when logged into the UCP and click save to apply changes it says You are currently working in offline mode and the changes don’t save. RTP is the audio stream. Hello, using FreePBX 15. I need to get this issue fixed ASAP, any ideas? I am on Freepbx 12. My customer’s phone are just dead There is no way for us to failover or forward to anywhere else. Just recently, customers have been getting a “the number you have dialed has not been recognised” message. sng7. My version: 14. That is 4 separate extensions for this particular user. On older pc (with Ubuntu) i’m running Linphone 3. Applications / Modules. In the logs below the extension 34 is offline and the extension 32 is online but the call is regjected as said Hello i have FreePBX 16. I've set up a FreePBX server that has a direct connection to the internet (no router/NAT). When the Internet drops and comes back, the trunk stays unregistered indefinitely. The freepbx system status page shows two trunks The dashboard shows my online/offline users, 0 active calls but not even showing either of the trunks as being online (or offline for that matter). Ive made sure to setup my inbound route to my correct extension and I can call between the two extensions in my network (200 and 201). 38. I would like to be able to update Sangoma Linux offline, just like with the Windows equivalent WSUS Offline. it is very usful tool for me. 0 (used by some of our commercial products). At my mobile phone i enabled the blf function of GSWave but all the extensions are showed green online but this isn’t correct because some of them are offline! If an (true) online extension is busy the An alternate way to install pm2 offline is: Create the tar file with the above steps mentioned by @soren. freepbx-latest. Same thing for other users that I create. I’ve got a new Sangoma 50 Appliance, and its running FreePBX 12. I was hoping for a quick and easy way to view all Zulu users in a simple dashboard to track who is offline. ms) shows it as being online (gives my IP and Does anyone know why the new GVSIP-NAF trucks are showing as offline? Incoming and outgoing still work. 192. At first I could not get the connections to work. The wiki offers full On the dashboard there is a great tool to tell me the number of trunks offline or online. There are four sip extensions, and two external numbers on the ring group. The GXW 4224 however showed registered for each port we use but were offline in Freepbx, the weird thing is that User shows as authenticated in SangomaConnect module. The System Status page shows the 1 Trunk as offline, but the SIP provider (voip. FreePBX Community Forums How do I give users access to unpause members in queues? General Help. Has anyone actually found a workaround, or why this just randomly stops working on 12? Quite honestly, I hate the look, and feel of the GUI on 13, and I don’t want to re-write my I’m running a machine built from freepbx distro 6. FreePBX Goes Offline When "Apply Config" pressed The last few times I've made changes to this FreePBX instance and press the red Apply Config, it seems to take between 5-10 minutes for it to come back online. now i want to monitor the time which he as online and connected to pbx. Their main requirements are something simple to see who is on the phone and to easily drag and drop calls. 21 with Asterrisk version: 16. addisonb Running Freepbx 17 with 3 GXW 4224 All is well while running but i had a weird issue (to me) when there was a power outage. The IAX peer report on the Freepbx shows only one connection. That is apparently essential;for some networks. Everything went well. What is a dialplan hook? A dialplan hook refers to several pre-defined FreePBX contexts that exist solely for users to add their own Asterisk Macros to be run at specific locations in the call flow. However, if I make the changes using EPM through Extension Mapping -> Edit the Custom Entries, then the changes work I have created a queue with 5 agent in it. All your phones go offline at once? Did you type an incorrect password a few too many times? Having an issue with freepbx failing to work after turning off our a server that used to be a domain controller. I have now 50 trunks working in production environment. Something showing users and their online state, and if they are on a call and to who would be nice as well. FreePBX Community Forums Topic Replies Views How do I give users access to unpause members in queues? General Help. connections. I have switched the DNS settings on the freepbx side to the correct DNS entries, but every time we down the old domain controller, all calls just quits. Here’s the Asterisk Info chan_sip info report Name/username Host Dyn Forcerport Comedia ACL Port Status Description 2075551212/obiTrunk (Unspecified) D Yes Yes A 0 UNKNOWN obiTrunk/obiTrunk 10. net user=XXXXX defaultuser=XXXXX fromuser=XXXXX authname=XXXXX secret=XXXXXXXXXXXXXX insecure=port,invite type=friend qualify=yes Thanks, I actually grabbed the latest FreePBX 14 tarball, unpacked it here on my laptop and copied up to the PBX at the office. com. Dashboard does not display offline users and connected pjsip extensions. Hi, When I click on User Control Panel I get. Hi guys, Wierd thing started happening to my pbx. Over the weekend the power went out, when I returned to the office on Monday and turned it back on I found that none of the phone would connect to the system. In addition you probably want to direct dial VM, in which case a pattern of *[3-4]XXX would accomplish that assuming the vm prefix is set to the I noticed today glancing over at my desk set that it was offline. Every time I try to change a name, via the UCP device settings, it shows “You’re currently working in offline mode”. I have everything working fine for internal phones and the phone I have at my house (Polycom I'm not using Freepbx nor Asterisk, but after the server migration, some Asterisk/Freepbx users did report issues on these forums. Nothing would get these phones out, even reset to factory. I there another display that can tell me which particular trunks are offline? Can I set up an email notification for when a On the dashboard there is a great tool to tell me the number of trunks offline or online. I have followed the good advice from this post to reduce the frequency of keep-alive requests my phone and disabling the qualify parameter from the extension settings within FreePBX. right click and select "Run as Admin") before running any commands that interface with the service, e. This creates some confusion with staff, as this is a business with multiple offices so they’re not always aware that “certain users at site X have network problems and are unreachable” for example. The user navigates the phone display to use the PhoneApps, but the changes are HI all, I have a user that will have a phone on his desk and another in a remote office (VPN from Sangoma phone). A shot in the dark here but I could use some help. If I reboot 101 then it will come back up, go I am very new to Freepbx and today we can’t make any outgoing or incoming calls. 1 Like. I can see on the Admin GUI that the VPN is connected, but under users it just says 4 out of 4 online (these for are some manually configured phones). 0 Digium Enabled Digium Addons 2. SkykingOH June 23, 2011, 12:42pm 2. The number of online users remained unchanged. Funny thing: when the phone rings, they quickly pop up in FreePBX Statistics as online to return to offline when the calls has finished. 16. 197. Statistics Showing only SIP Extensions General Help. I'm not sure if those issues are The last few times I've made changes to this FreePBX instance and press the red Apply Config, it seems to take between 5-10 minutes for it to come back online. The extensions can still dial out but cannot receive calls. Each user has 2 Sim cards, if one user is offline, all the inbound calls are routed to the available users. 5061 TCP and the UDP port range are allowed through the firewall/router from all. FreePBX Community Forums UCP - currently working in offline mode. FreePBX - Registration Times - minexpiry = 240 secs FreePBX - Registration Times - maxexpiry = 360 secs FreePBX - Registration Times - defaultexpiry = 300 secs. gz is already at server. I am having a lot of our phones disconnecting from the phone server, and then after 5-10 minutes they reconnect. when we upgraded to 14, we somehow ended up with lots of old users that don’t have extensions assigned to them. At this time for system 1 that uses 1000 and 2000 range, what should the dial pattern look like? A dial pattern of [3-4]XXX will match all values between 3000-4999. colin911 July Hello, I’ve seen the problem reported but no solutions. leorke (Italia) February 1, 2021, 6:34pm 1. 5. However I can not find it in freepbx. This was strange to me as in the past restarting the server would usually fix issues with phone not connecting. Please note that the User Management module does not replace the Administrator menu in FreePBX where you define your Admin accounts. I’m sure I’m missing something somewhere. I haven’t yet managed to update the OS but I’m able to download all the modules: fwconsole ma I’m trying to configure some of our GxP 2160 phones to correctly display BLF states for other devices/extensions. 66-5 and have User Manager module 13. 11 installs, however since moving to 13 & PJSIP this is now getting an Unauthorised response. 7. Is this the recommended way to configure a FreePBX? Typically, when you need support, you need it to be prompt, professional, and, most of all, effective. 48 (Current Asterisk Version: 13. I can enter from root, but i have no idea how to run “internet” If you have any idea please inform Hi, I’m having problems bringing Asterisk SIP trunks online ( Asterisk A -> Satellite -> Asterisk B ) over a satellite link using password authentication. Ext 126 and 101. floatinggeese (floatinggeese) September 22, 2009, 7:50pm 1. g. it there any way to delete these? FreePBX : 14. It answers and places calls, connecting [split from this thread - mod] Hi Lorne, I see that the predial hook does not work when the target extension is offline. XMPP sent: XMPP Protocol AUTH I can’t enter the Operator Panel, got the message: err_connection_refused I can’t enter the User Control Panel, don’t know the user and password. User Control Panel on Freepbx not working. The phones would function as normal but the display was stuck and it would show that status on the BLF with the other d70’s. All calls during that time fail. csv then restored. any ideas? Hi all, I’m one of those two guys out there that had this issue. This page will be updated when it is back online. Hello, I have setup freepbx working with 7 goip gateways, each goip has 8 Sim cards. In recent months, this has stopped working. 1. the extensions seem to be active, but the statistics lists them all as offline, regardless of actual status. Thanks and hope for your soon answer . I’m into the admin panel now, and am installing updated modules, then locking down the firewall to the LAN and my home IP only, since I am the only person that truly needs remote access on port 443. 1 FreePBX Enabled FreePBX Framework 2. How do I clear I created a new extension, and it is showing offline after a few minutes. Everything also went smoothly. Most are on GrandStream desk phones. 66-21. If this time condition matches, the calls go to a ring group, if not then the calls go to an IVR, saying we are currently closed. Endpoint manager shows extensions registered, if i login in to the phone gui itself, it says registered, but if i go to the pbx and do a show sip peers it shows status unreachable. 7 I restart the application “fwconsole restart” and everything looks normal Process is runni Server: FreePBX 14. 40 XMPP: 14. Restarting the server doesn’t work, I have to actually disable and then reenable the VPN. 14. 30 ‘VoIP Server’ i added my domain for xmpp chat i have ucp enabled for 2 users with chat option *DASHBOARD SERVICE XMPP RUNNING * everything ok i can login to the ucp with the users and change the status of Presence but when i open the chat i cant see any user online and i see my own status offline i turn the firewall off to We constantly have this issue with the FreePBX Responsive Firewall randomly blocking real users. 2 sip peers [Monitored: 1 online, 1 offline Unmonitored: 0 online, 0 offline] disallow=all host=sip. We had setup a failover phone service provider but that is not currently happening. The outbound Trunk group remains online from both servers and As I’m no longer allowed to add comments to Sangoma Linux offline update - Distro Discussion & Help - FreePBX Community Forums I had to open another topic. voip, asterisk-pbx, cisco, question. A66aT_1988 (Eugene Glazunov) The wiki has several articles contributed by both Sangoma and by end-users with instructions for a manual install on different versions of Linux. FreePBX Community Forums Operator Panel & User Control Panel. Right around the time they go offline I see this in the logs: [2021 Okay, that's typically an issue involving NAT firewalls, SIP ALG, or timeouts (RTP keep alive and UDP timeouts). Great job on this - it is awesome integration. dslauter January 6, 2015, 8:00pm 1. In “asterisk info” (or sip show peers) , all of them are displayed as: Name/username Host Dyn Forcerport Hello all! I just moved a FPBX 14 VM from a KVM hyper visor, to a Hyper-V hyper visor. 26 and firmware is 10. I set it up the same as previous ones, but this one is going offline it seems each night. Sometimes it is after 2 days, sometimes it works for a whole month before it gets offline. It will be fine for weeks or months and than the user calls me their phone is offline. one of the phones went offline and when i dial that queue the call is being transferred automatically back to the Hi, I’m experiencing a serious issue with queue’s handling. 49 and am running into an issue where my incoming chan SIP trunk status remains “unknown” between to PBX servers. How do I fix this ? Hello, I have an Obi110 setup as a chan_sip trunk. The phones only need to be able to access the local network. 1. 0 and it works perfectly. After the migration, I did a Yum update, and also updated a few modules. Device shows in devices tab. The phone with extension 12 (softphone) the FreePBX user and the specific devices that a user can be attached to. This module replaced several modules which attempted to manage users in their own way, allowing a single point inside of FreePBX to configure and manage user account and access. ; If you update node and npm, make sure to either manually re-configure your npm & node installations or run npm run configure again. I had this problem on this same pbx when i first set it up using pjsip, so i switched to chan-sip and never had the problem again, now about a year later its showing its ugly head again. The 2 trunks we have say they are offline and the SIPstation says it can’t ping the servers. 15 D Hey Guys, does any of you wonderful people have any idea why my Dashboard shows 0 Online and 0 Offline Users even tho I have 4 Extensions which are all registered and working as expected? After 2 Hours of looking into various Settings, I didn’t include any logs, since I couldn’t see any warnings/errors. Our network is also off-net. It’s just a cosmetic error, and I was wondering if I Just restored a 12. 38/11. I want to use the Full Admin module feature (Intrusion Detection). freepbx. I’m still not sure if the issue I saw gone away, I mean: I didn’t test a new install since those days (End of May, start of June if I recall well) so I can’t Hi everyone, I am currently stuck at a problem. Despite I was able to install (but not without troubles) at least two FreePBX Distro system since the start of June I then given up with new FreePBX Distro installs. We only want the cell phone to come into play if the phones are offline. cliffo80 December 6, 2013, PRI Span: 1 > Presentation: Presentation permitted, user number not screened (0) ‘103’ ] PRI Span: 1 > [70 0b a1 35 31 32 34 35 30 34 39 32 39] Hi all, my SIP trunk provider is T-Mobile PL. Providers. 40. 0 had a light next to all the extensions that showed their status (online/offline), which I thought was pretty cool. In the extension settings on FreePBX, the SIP password is called “Secret”. 2) with all updated (modules and system), i have a number of pjsip extensions that are showing as offline on the Asterisk Info area, but these are also extensions that have been totally deleted from extensions area and user management area. I’m fairly certain timers are expiring & preventing the trunks from registering online, ( i don’t have NAT enabled at the momemt & my FW rules are valid, leaving me with 3 questions What would be the best and I’d like to know how I can integrate “Text to Speech” with freepbx, so that when this feature is being used the user will hear “One moment while we connect your call”. I am running FreePBX Distro 10. Immediately this application will begin managing users for the FreePBX XMPP Instant Messaging Application, as well as FreePBX Phone Apps (REST APPS) applications, available for Digium, Yealink and Aastra phones. Log on from chrome under windows and all works OK. On my dashboard view it shows 6 users offline but all phones are online and working fine. Zulu. There is no Internet on the site . Not Found The requested I’ve had very frustrating issues with the system admin VPN randomly going offline until I restart the VPN. If I go into the phone IP and update the “secret” into the phone SIP Authentication password. What is wrong I do? FreePBX-32bit-6. Their network is 10. Staff from bria checked the logs they said that push can not It appears this context is auto-generated when you create a FreePBX trunk and there is no way to change it. We have over 30 Sangoma Hi there, we have a ring group set up that calls our staff out of hours. c: Autodestruct on dialog messages every second We ran a fwconsole stop and fwconsole start and everything 5 sip peers [Monitored: 0 online, 5 offline Unmonitored: 0 online, 0 offline] When I configured the extentions I only specified the :-Display Name:User-extension : 1001-secret : password-voicemail : yes-voicemail password : 12345-voicemail email : [email protected] The other parameters I left with defaults-host : dynamic Hello, I have the following config: 11extension for dedicated SIP phone 12extension for a SIP softphone 10Ring group for calling extensions 11 and 12 together So, what I now want to archieve when calling the ring group (or could be also a qeuqe) is: The phone with extension 11 should always ring, if online. I would restart the phone and then incoming calls will continue to work. I looked in the Asterisk Reports down lower in the Peer section under PJSIP all extensions show a contact line, except for the one that is offline / unavailable. This just happened today with one of my own remote people. Incoming calls get “number is not in Service” and outgoing calls get “all circuits are busy”. I have a client that we are finally convincing to move away from Trixbox, but the main piece they are holding out for is confirmation of an operator panel that is as easy to use as HUD. 65 I have four sip trunks, two are draytel and the other two are sipgate trunks. x. 10 machine. These tweaks should provide much improved battery life on the phone, but with a slight problem I I was able to use XMPP on FreePBX 13 (latest version modules) for a moment, having entered 1 user. Skip to content Think of PhoneApps as a web client that resides on the IP phone, with the PBX acting as the web server. I configured the trunk in FreePBX 15. It works well but due to technical limitations it doesn’t work when an extension is offline if using pjsip, so I’m using chan_sip instead. xxx”. FreePBX. 195. it should never go to the users voicemail from a This tackles the task and is written in to FreePBX by the FreePBX team. xxx. 9 and my freepbx is remote hosted on a vultr server. Also, based on the documentation, where is written that ID is a unique hardware hash, I suppose that I am not able to deploy virtual machine, activate the PBX, I’ve just upgraded to 13. 8. These available users sometimes have to call back the customers of their co-workers and they call with their own Hello, we have a local Freepbx Server that we use to run a phone system at our office. jayzterbro (Jay Wheeler) January 10, 2025, 3:59pm 1. 000. Also, are there any variables that I can use in the dialplan to view all hangup handlers? (I know you can do so from cli core show Registration is currently unavailable. Both can enter email into the app and get a deep link, both register fine and can make a phone call or two but then both lose registration and the soft phone no longer works. Freepbx is acting strange, showing the draytel trunks up but the sipgate trunks down, yet if I call my sipgate numbers from an outside line they both come in fine with two way audio. If an In what ways and how users can communicate with each other with out internet using freepbx? It is possible to set up a FreePBX system that can, once up and running, can be carried inside your secure enclave and used without Internet. 4 Queues : 14. Then converted all extensions from old sip to pjsip. When I call extension thru IVR that exist in FreePBX but Hello, I’ve been using this dialplan to get missed call notifications: How-To: Missed Calls Notifications. However, when the system is busy with phone calls, at what seems to be random times, a large group of extensions (all remote) will just become FreePBX Community Forums Dashboard does not display offline users and connected pjsip extensions. General setup has gone fine, but the big issue is that I can’t get calls in or out. Is P. 12) ~Travis My customer has been offline for the past 6+ hours. I finally found some logs and realized that the certificate has been expiring. FreePBX15 Asterisk 16. In Freepbx, see if there's RTP Keepalive or other timeout values. The symptom is that users can login and show as online, but, as soon as a user attempts to send a message to another user, the server immediately goes offline. What could I be doing wrong here? And it makes sense, freepbx also states that the trunk is registered successfully. sentinelace (sentinelace) Hey all, I’m currently using FreePBX v15. A reboot of the system brings everything back up, no problem. This allows a single user to have multiple devices with the same phone number. Commercial Products and Partners. system (system) Closed May 14, 2023, 5:46am 6. This has been posted hundreds of times, and they all seem to have the same answer. FreePBX Community Forums Log That Tracks Which Deices are Offline. I am listening to call recordings in UCP. I’ve tried rebooting the router but it doesn’t Hi, We have a PBXact 100 user system running in the cloud and at 13. log-20141212 84 -rwxrwxr-x 1 asterisk asterisk 78560 Dec 11 03:30 freepbx. Installation / Upgrade. Where would I enter this information? It has been over a year since Stop - if that happens, FreePBX doesn’t get a vote. From what I remember reading recently, you have to explicitly configure FreePBX to generate a period of ringing. 8 Asterisk version: 13. 000:41484, sid=b3b84265 fedc4e14 VERIFY When I revert back to UDP, the extension still says Unavailable, but FreePBX Statistics shows the user online. Restarted pbx and no change. Whether you need help with FreePBX installation and configuration or you need troubleshooting assistance for issues ranging from For the first time in a while, the FreePBX Engineering team has published a new Open Source module, the Missed Call Notification module. When you switch to Device & User Mode, FreePBX splits up the “Extension” module into “Devices” and “Users” (as noted above). ] - fetchMetadata: sill resolveWithNewModule [email protected] checking installable status [. I was going to try and jump onto the GUI and noticed that it loaded the selection page “FreePBX Administration, User Control Panel, Operator Panel, Get Support” and it would let me login to the Administration screen. FreePBX is an open source GUI for managing Asterisk PBX. billsimon (Bill Simon) August 25, 2021, 12:49am 2. 8 on Ubuntu pc: everything works fine except the Extension Status that is always OffLine. npm install pm2. I have a few questions 😄 When a What this means for you, the end user, is access to hundreds of other RPMs for your FreePBX system that you can use to enhance your product. If no luck, try a value that contains only letters and digits, fewer than 16 characters. The extensions has the same configuration on PBX Firmware: 10. What’s weird is if 126 goes offline, and I reboot it, it comes back online and then 101 will go offline. 0 hi , im searching for a method for monitoring how long the user was registred and connecting to pbx , and monitor if the user off or not connected to server now assume that i have a user and this user uses softphone for connecting the server , and this user will work only 5 hours . The 100 extensions are split across 6 different sites using sangoma phones. 190. Whats Hello, I have fpbx 16 with asterisk 18. Tips and Tricks. I have 2 users who have soft phones using Sangoma Connect. The use case for having unavailable contacts persisting to the point that they block new registrations is very limited, and out of scope for most FreePBX users. Freepbx 13. I have everything working fine for internal phones and the phone I have at my house (Polycom IP450 for desk and IP7000 for conference room). I was beginning to think my implementations are the only ones out there where users use I have a FreePBX install with Sangoma handsets, all handsets use EPM and VPN in. 0 (respectively). I need to find out what the OFFLINE status means. 13. This module is available now under module administration. I’ve traced this tonthr following behaviour. i want to delete them but can’t figure out how (there is no delete option for these users). We’re mostly just users like you, so if you’re having trouble with your provider (even if they So, I have recently got the dreaded UCP “Working in Offline Mode” message. 0 FreePBX Enabled DAHDi Config 2. I am using FreePBX 14. I have my newest extension that keeps going offline. The older asterisk-gui 2. Someone else said the same thing recently. UCP daemon is not running in the dashboard. Zulu and WebRTC are disabled, although Zulu was enabled previously. All modules are up to date. When I use a third party XMPP client. We perform weekly triages on open issues for FreePBX and this will be assigned at our next meeting A graphical representation of Asterisk Info -> Peers is basically what I’d be looking for. Using UCP users are unable to edit their phones with Device Management. During the outage Asterisk -r just kept displaying a chan_sip. How do we get a list of users from CLI and reset an admin gui pass? FreePBX Community Forums Get user list and create users from CLI? Lookup unlock, also note which version of FreePBX you are running, as that may change the approach slightly. I am merely trying to log into to my Asterisk server locally on my company’s Intranet, using free SIP software (I’ve tried 3CX VoIP Phone and QuteCom). That’s because FreePBX, the world’s most popular open source IP PBX, gives users the tools to build a phone system tailored to their needs. wcl cjw eongk woqcvlig bwu orzbpv hrarrt zfcx bwtabyk rhrxz