Ubisoft support ticket. "Wie erstelle ich ein Ticket .
Ubisoft support ticket 4 tickets in 2 weeks I've had to open with Ubisoft. gg/rainbow6 Welcome to the Rainbow Six subreddit, a community for R6 fans to discuss Rainbow Six Siege and past favorites. I've reached out to Ubisoft multiple times now. I tried to find another possibility of contacting the support, but the only thing I could find via Google, was a five years old twitter comment from the official Ubisoft Support, where the email AccountSupport@ubi. Everyone knows by now that Ubisoft support is close to non-existing and I don’t understand why people don’t take the necessary steps to prevent easy hacking of your Ubisoft | Welcome to the official Ubisoft website Main problem is, there are too many people sending them tickets and reports. You will be able to search for your problem, browse FAQs, get game service status, view most popular forum posts, submit a case and chat with an agent. | 305928 members Access Ubisoft support for help with your account, games, and services. Find answers to your questions about Ubisoft Connect, the online platform for Ubisoft games. Thank you for My Full & Complete inventory, as requested. Hi, I guess I'm in a similar situation like you not getting any response from the customer support. We cannot give you an estimate, sadly. However, every time I check, it says there are no active cases. In any case that you have forgotten or have lost access to your concerned account's registered e-mail address, you can provide other valid and working e-mail addresses to ensure that you will receive our response. he sent a ticket to ubisoft support claiming that he forgot the password to the account and also wanted to change mail, he only got asked for a game key and He obviously gave his, so the support changed the password and the mail while also disabling Learn how to report a hacked Ubisoft account with an attached wallet and secure your gaming experience. When sending a ticket to Support, either from the website or in-game, you will be asked to provide the registered e-mail address of your concerned game account. . In der Regel erhälst du 48h nach deine "Wie erstelle ich ein Ticket Are you looking for help with Growtopia? Learn more about Known Issues, New Login System, General, Account Issues, Ubisoft Connect Questions, Payment Issues, Technical Support, Gameplay Questions, Content Creators, Mentorship Program, Parents Guide I currently have a ticket in progress does anyone know how long it would take for them to move forward and respond ? Thank you everyone! We have crossed 2000 members, tag r/fuckubisoft in the comments whenever you see Ubi doing something shitty, we need to Get fast help for your Ubisoft account and games, stay updated with the latest news, service updates and helpful tips. What to do is contact their live support chat which is only open for 2 hours every Ubisoft Support Ticket notification News Just a heads up I received an email notification for a bug ticket I submitted stating that they are working through a large volume of tickets and if the matter is not resolved to comment/update stating there is still an issue I'm Learn how to start a live chat with Ubisoft's support team for assistance with your games, platforms, or account issues. I sent my first ticket 2 weeks ago and had no response There's no definite response time from those sh*t. I did get one response, literally 2 minutes after I made the ticket, which just said double check you From what I understand they Close your Tickets for whatever conservation done between you and the Ubisoft Support. It is now 1st of August and the issue is yet to be resolved. For account support queries please contact Ubisoft directly. The problem i'm having is that i enabled the 2-step factor to my account back in 2018, but as a Hey, llxVendettaxll. Check out our Learn how to report a player in Ubisoft Connect for breaking rules or being abusive. I called the support multiple times after 4 days have passed. I haven't deleted my email, but I suspect it's been compromised. I do not get the account recovery emails to reset my password, and none of my old passwords work. I want to play it. The second is Yes there is, don't have the link right now but there is a faq on the support page about account recovery, on that page is a subsection about what to do if you lose your 2fa device, this will redirect you to a page where you can submit a ticket without having to log in. click your name and choose FAQ/Support (help). I was wondering if anyone has had the same issue where I'm level 110 in the battle pass or R6 and I've not gotten any bravo tickets how do I get them? Ubisoft Support @UbisoftSupport Replying to @ItsSnxwy I have asked for support on the Ubisoft website and not heard back since. com and things were going fine and then out of no where they stopped responding to me. A ticket which creates a case. I would be happy if I would at least be able to open a ticket. I have tried getting help from Ubisoft support via Twitter in 2020 but they couldn’t help, just told me I had to log in, even though I told How long does it take for Ubisoft support to respond? I’ve submitted like 4 cases because of how long it’s taking. I opened a support ticket over 7 days ago and no one is responding from support and I don't know how to contact them since they don't have live support. Visit the BBB Website: Go to the BBB. My account was hacked and stolen recently. I've sent yo A guide to contacting Ubisoft customer support If you need to contact Ubisoft's customer support, dial 919-460-9778. Hi folks, So I lost access to my old email address for Ubisoft Connect. Anyone else having this issue? You open a ticket, the agent asks you for documents/info, you provide them, the agent never responds and then Ubisoft I bought them as I had an insurance claim and had a bunch of video games I could replace. I tried writing them there, but I There're 2 ways to open tickets for this: the first one is using the dedicated account recovery option in the support section, that one makes you fill out a form without needing an account, which they (supposedly) contact you via the email you provide. Sorry about the delay. Matthew Adams Matthew is a freelancer who has produced a variety of articles for various publications and websites such as Swing Golf Magazine, TripAdvisor, Naval History, Artilleryman, dotTech, Bright Hub, Coed Magazine, and Ubisoft Mobile Support Home / General How to Contact us Online Last Updated: 1187d You should be able to find answers to many of your questions in our FAQ. 29w 301 Moved Permanently - Ubisoft Support Posting here because apparently Ubisoft's Discord, Facebook, Twitter etc all just end up routing you back to their same "help" page to open a ticket. How can such a simple task be stretched to over A MONTH. You can't. Send a ticket and wait it out. If you've hit level 100 on the pass, please can you DM us with your Ubi username, email, a link to this tweet and a screenshot/picture showing your completed challenge? Your benefits: Relocation Support: We offer financial support in form of a cash allowance and assistance with accommodation search and settle-in support via our relocation partner, for international candidates we offer visa assistance Ubisoft Blue Byte Academy: We offer multiple opportunities for you to discover your full potential and develop yourself in various areas. Trying to get a consistent Ubisoft support rep is impossible which leads to a lot of duplicated troubleshooting even though it’s already been documented in the ticket. li/BRbi9 Just to clear things up: I'm not a pirate. Reason being, I can't purchase any games from the Ubi Store website, so yeah I missed the E3 sale, and I can't make any I opened a Support ticket with Ubisoft on August 1st requesting a refund for both charges of AC Valhalla Duplicate charge was refunded, but they refuse to refund the 1st $65 charge for the broken AC Valhalla I have never been able to play Since then, , all saying We are aware of delays in processing some orders. Waiting on hold or a live rep to talk to is no fun. A case that never gets reviewed. Well, you said „Ubisoft Connect forgot my details“ but you meant „I forgot my credentials“. I have been completely locked out of my account for three straight days now. and its been like 17 days and no further response from ubisoft team I sent Ubisoft support a ticket explaining that I had lost the password to my account and can’t access the email to recover it. You can use special characters I made a support ticket because I got banned from rainbow six siege for the thing I dont dare to do it. I started a ticket on 9th of July here we are today, it's still not solved. The option to view CD Keys isn't showing in Manage for any ubi games. Come here to chat, discuss games, media, problems and generally anything you can think • My account was hacked and I've been trying to reach live chat and customer support for a month because I lost all control over the ubisoft account but it doesnt work. : <style> body { -ms-overflow-style: scrollbar; overflow-y: scroll; overscroll-behavior-y: none; } . DoNotPay can make contacting Ubisoft customer support much easier for you. It may take up to 24 hours for your content or game to appear on your account. Please wait. Eventually you'll get frustrated and walk away and they'll close the ticket saying you didn't get back to them so it's your fault. I can’t log into my account and so opening tickets isn’t possible for me. I'm curious to hear about your Eventually they got back to me with my ticket. I need help logging in Originally Posted by nightflame223 I've noticed ubisoft seems to have an issue with people not getting their stuff after spending money and then the tickets not getting responses. Some people have said it can be 24-48 hours and some say it can take months. I am still able to get emails from the Since Ubisoft doesn’t offer you to do it yourself, you HAVE to contact them and ask them to do it for you. Get help for Skull and Bones, the epic pirate game from Ubisoft. Do not open more tickets regarding the same issue, as this will not speed up the process. If the list of FAQs did not answer your question or concern, you can Click the message bubble Want to keep up with Rainbow 6? The Rainbow 6 Discord is open: https://discord. For me I had submitted my ticket and was ask for a receipt so i sent it but i haven't It’s the only game that won’t run and it has to do with the Ubisoft Connect App per the log files. For technical support, visit the Ubisoft Technical Support Website. Subreddits I’ve tried everything the support suggested, 90% of the time my ticket won’t load, and I’ve gotten the same cut-and-paste responses over Ubisoft官方網站的聯絡頁面提供用戶客戶服務支援和帳號管理。 I made a support ticket on the ubisoft support site. 57K subscribers in the ubisoft community. 6 hours? I wanted to unlink my old Ubisoft account from my steam account and submitted a ticket on 9th of july. | 305928 members You've been invited to join Ubisoft 61,360 Online 305,932 Members Display Name This is how others see you. Like the month “@03ziz00 Hello there. Chat is only available for 2 hours a day, and good luck getting a rep to connect to your chat session. Things I've tried: -Uninstall and reinstall Ubisoft Connect -Deleted Ubisoft Connect Cache -Closed Ubisoft customer support is horrible. There they will tell you that they don't do tickets anymore but instead they "live chat" with you. And opening a support ticket will have you waiting up to two weeks for any type of response, and Just a reminder, Ubisoft Support still hasn't resolved my ticket, we're on february already, for an issue that already has a procedure to solve it, i pointed multiple times to this thread, but the response is always the same, we're looking into it, no ETA on a fix. Your best bet. I haven't received a SINGLE response. Even after I installed and launched them. Hi Ben, sorry you're not seeing your Bravo ticket yet. Any help would be appreciated 1 Ubisoft Support @UbisoftSupport · Just wanted to let people know I submitted a ticket with support on 4/17/24 and got things figured out with an agent today 5/10/24. You'd think they'd get more people to assist their Ubi support branch but I suppose that isn't the case. account@ubisoft. I don't want to have to request a refund. I wouldn’t even call it support since you aren’t helping, at all. facebook. In any case that you have Learn how to contact the support team for your Ubisoft Mobile game from the settings menu or by chat. This server is for all things Ubisoft, as well as a home for support on some of our biggest games. I try with the admins of the Ubisoft Discord channel, where I have been monitoring the discussions for just two days, only to discover that multiple users are I'm having problems launching the game, never had them before but I basically can't play now and I need assistance, where can I submit a ticket for online support regarding this game? The problem by the way is that the game gets stuck loading in the "validating and updating playlists and properties" part and I'm never able to play anything. “@o_Fusion_ In that case, you should be able to create a ticket via email or chat from our support website, or send us a DM with the following information, and we'll be able to look into this with you further!” I have a ticket I opened in December regarding a ban resulting from my account getting hacked (yes i know it sounds like a cheater trying to get off Community-driven subreddit for the Video Game series Watch_Dogs, from Discord. They might blacklist you if you keep I sent a ticket about UNO game to ubisoft Support 5 days ago and Is there anyone to deal with my problem? I've been waiting for 5 days, at least have the courtesy to reply to me. All Rights Reserved. • If you can provide us with your support ticket number, we'd like to take a look and see if we can help. Details here: https://ubi. I just barely touch r6 on this earlier month because I have busy schedule. web browser. SOLVED Hi, I've been trying to get in contact with Ubisoft support for the last few weeks. The quality of their support and processes have been awful I created a ticket on ubisoft. We're sorry to see that the game keeps crashing on you! Did you open a ticket with us on our Support Website? If so, what is the case number When sending a ticket to Support, either from the website or in-game, you will be asked to provide the registered e-mail address of your concerned game account. Would anyone mind telling me? Thanks for the help. The support "team" did ask me for some stupid confirmations, out of which two times they This is a video guide on what to do when your account is hacked or compromised. Now I have done this and nothing changed. Posted by u/Superb-Cress8661 - 7 votes and 10 comments Since Ubisoft Support Skip to main content Open menu Open navigation Go to Reddit Home r/ubisoft that can save you some time while you wait for a response on your support ticket. "Wie erstelle ich ein Ticket beim Ubisoft-Support?"Unser Supportteam ist stets bemüht, dir schnellstmöglich zu helfen. There are 3 I have reenabled my old email, but none of Ubisoft's reset features send anything to the designated email. I have scowered forums and posts here and the only resolve seems to be to contact support. errorContainer { background-color: #FFF; color: #0F1419; max-width However, you can also send a support ticket to the Ubisoft help service from this page if more potential fixes are needed. I hadn't used my Ubisoft Windows app in a while. 10 days ago I submitted a support ticket because all of a sudden the game stopped turning on for me. Then they will never visit your ticket again. Come here to chat, discuss games, media, problems and generally anything bro if they can't respond to you about that simple ass shit, imagine them responding to my ticket about my Ubisoft support sucks donkey dick. Get help and support for Rainbow Six Siege, including tips and guidance from game experts on the official Ubisoft website. I got a legit retail copy of the game, therefore I only have it on uPlay. and When I just downloading r6 and launch it, I got banned for no reason. I opened a ticked with Ubisoft customer support through their website. com was mentioned. it’s really annoying because other than the live chat only available for 2 hours, the ticket is the only other way to get help. They gave me two email addresses to put in my whitelist but I already had them in (AccountSupport@ubi. Follow us on Facebook: https://www. gg/WatchDogs. Find answers to FAQs, technical issues, game features and more. So now I'm left to wait, and pray that Ubisoft answers my ticket that has been open for over a month. Most r/PCGaming companies give 1-chance Recovery to convince Support you're the Owner of the account and if you blew that conversation, any Ticket you open afterwards are always Auto-Closed/Ignored. Is Ubisoft Support Homepage is where you will find help about Ubisoft games and services. 1 Wyatt @Wyatts06999598 · Jun 12 Case Number 16614391 thanks for reaching out. There are 3 option and one of them is (3rd one) called "Ubisoft Support – A Reddit post asking how long Ubisoft takes to respond to support tickets. The result of how many solved: ZERO. And no amount of duplicate cases will help About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket My recent ticket took around 2 weeks, and me asking what was happening before they responded. There you will be redirected to their "support page"> There they will tell you that they don't do tickets anymore but instead they "live chat" with you. The Ubisoft Community Subreddit. Browse help topics, visit other Ubisoft channels, or contact Ubisoft support for assistance. 關於聯繫客戶服務團度的相 click your name and choose FAQ/Support (help). I don't know if i'm just impatient, but they don't seem to be responding at all. Explore Ubisoft's official website for The Division 2 game support and information. Currently going through ubi support to change it but they need the CD Key for the game Far Cry 3. Collect evidence of your account ownership, such as purchase receipts or linked accounts. Find FAQs, troubleshooting tips and submit your case online. I am also NOT REPRESENTING UBISOFT in any sort of fashion. Since that point they've been replying to me within an hour or so whenever I send them a message. Are you looking for help with Growtopia? Learn more about Known Issues, New Login System, General, Account Issues, Ubisoft Connect Questions, Payment Issues, Technical Support, Gameplay Questions, Content Creators, 301 Moved Permanently - Ubisoft Support Contact Ubisoft for support and assistance with any issues related to their games and services. A work around is: open your Ubisoft connect. Ubisoft, your support is pathetic. Come here to chat, discuss games, media, problems and generally anything you can think of. Our support try to respond to every ticket as soon as possible. After almost a full week I still haven't received any Honestly their support ticket system is awful even if they do reply they will just link an article with the same issue as yours which wont help you at all, I've had the same experience. com) So when I replied to them, Ubi support said that I need to replace the email address on my Ubi account, I gave them the new email, and sure enough immediately received emails on the new Note the sub is not directly affiliated with Ubisoft. I'm in a very similar situation. They sometimes reply instantly to your ticket (like within two days) but its not a helpful reply its like they have chat gpt writing up some bullshit. com and no-reply. They asked me initially to provide my steam and verify my Ubisoft account email by giving them a code I'd receive on my mail which I didn't, I wrote about it, a week later they'd finally send it, I I recently encountered an issue with my Ubisoft account being hacked, and I've been patiently waiting for a response from Ubisoft support for the past 2 weeks. I have had to put in six tickets for the I have had a case ticket open for 3 days now and each day it is "updated" but never contains a ticket or conversation entry from an Ubisoft support employee. I last played r6 like march back then. I don't actually know how I am supposed to check it though. I submitted a ticket a couple of days ago and they Ubisoft Support i cant send in a ticket because i cant enter the ubisoft login screen without bumping against the authenticator announce wall . com/UbisoftSupportFollow us on Twi I left a ticket like 5 days ago about how many of my cosmetics and operators that I had on console did not correctly transfer over to pc with the cross progression. Ubisoft 客服中心提供遊戲支援、技術協助和常見問題解答，幫助玩家解決各種問題。 如何獲得 Uplay 客戶端記錄檔案？ 客戶服務請求通常需要多久回應？ 如何獲得 DxDiag 與 MSInfo 診斷檔案？ © 2015 Ubisoft Entertainment. I dont have an authenticator anymore as i have a different account at google different then my ubisoft account. Find out how to get help with Ubisoft games, contact Ubisoft offices, and learn about Ubisoft's unsolicited ideas policy. < > Showing 1-3 of 3 comments UbiNoty Feb 3, 2017 @ 4:40pm Hi Berser King: When you go Click "Contact us" which will create your support ticket/case If you can't access your Ubisoft account, you can always open a chat without being logged in, within their hours by visiting this link and clicking on one of the hypelinks which will open a chat: https: Ubisoft 客服中心提供遊戲支援、技術協助和常見問題解答，幫助玩家解決各種問題。 Document all interactions with Ubisoft support, including support ticket numbers, emails, and screenshots of the issue. Users share their experiences and opinions on the quality and speed of Ubisoft support. You cannot call anyone. nvqm imrodwlx oipwrn qtftdy rgbzyf hntoxy xclx ovdf atjqg ukgothbfp